Demonstrated collaborative skills and ability to work well within a teamĪs an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class.Strong verbal and written communication skills specifically with customers, sales leadership team and associates.Customer service skills and ability to interact with customers.Preferred Qualifications (skills and abilities) Meets defined availability criteria, including nights, weekends and non-business hours.Proficient in use of technology (iPad, registers).Years of Experience: 0-2 of relevant job experience - minimum 6 months.Other essential functions may occur as directed by your supervisor. Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management.Process transactions quickly and accurately reducing the customers wait time.Deliver on all aspects of the customer experience model.Assist with product launch changes according to company SOP.Follow company policies and procedures to ensure the safety of all our associates and customers.Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.The Sales Associate assists with additional tasks including, but not limited to, stocking, cleaning, and folding merchandise. ![]() The Sales Associate is responsible for providing a great in-store shopping experience for customers. Our culture is defined by three values - Express Yourself, Express Together, Express Success - and we invite you to join us and help build, activate and amplify the Express styling community.įor more information about Express, Inc. We call our stores 'Style Studios' and our sales associate teams 'Style Squads' - and they are the most important part of our transformation. Today, we are reimagining our retail and outlet stores with a spirit of hospitality so everyone who walks through our doors has a positive experience and leaves wanting to be a part of Generation Express. We believe that clothes can serve a higher purpose to make people look the way they want to look and feel the way they want to feel, and our Express brand purpose - We Create Confidence & Inspire Self-Expression - speaks to the role our brand can play in their lives. Since launching our EXPRESSway Forward strategy in 2020, we have been steadily advancing a transformation from being known as a store in the mall to a brand with a purpose, powered by a styling community. Whether organizing charity events, working with hospitals to make patients’ stays more pleasant, or laying stone to help make a house a home, Adventurers always seem to find a way to make the world a little more beautiful and exciting, and to make a living in the process.This is a unique and exciting time to join Express. ![]() It takes a great deal of energy for Adventurers to maintain focus on a single goal like that for so long, but it can make the day-to-day so much more rewarding for the rest of their lives.Īn easier route revolves around freelance and consulting work in just about any industry that Adventurers enjoy. This mindset can hold them back from many of their ideal careers, such as psychology, counseling and teaching, which require long-term planning and often extensive certifications to get started. ![]() Adventurers often feel that they have little control over processes like retirement planning – they can’t predict the future, so it does no good to worry about it now. ![]() An emphasis on practical, tangible things, objects that can be seen and touched, comes at the cost of ignoring less tangible ideas. This quality does have the drawback of sometimes making Adventurers reckless and shortsighted, though those pitfalls aren’t set in stone. Adventurers prefer to live in the moment, believing the here and now is what matters most. If they combine these needs with their competitive nature, Adventurer personalities make great solo athletes. They are free souls and need flexibility, opportunities for improvisation, and immersive work that engages every sense. Free Spirits at WorkĪdventurers loathe sitting idle in colorless, unchanging environments. Setting up shop on websites like Etsy is far more alluring to Adventurers than the confines of 9-5 administrative work in some fluorescent cubicle. With their unique perspective and simple desire to be themselves, Adventurers are natural artists, musicians and photographers, as well as designers of all stripes. People with the Adventurer personality type are passionate experimenters, and whether they’re aware of it or not, they are renowned trendsetters.
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